At DIMT, we are committed to protecting your privacy and ensuring that your personal information is collected, used, and disclosed in accordance with applicable laws. This privacy policy describes how we collect, use, and disclose your personal information in connection with your use of our online education platform. By using the Platform, you consent to the collection, use, and disclosure of your personal information as described in this Policy.

1. Collection of Personal Information: We may collect the following types of personal information from you when you use the Platform:

a. Contact information, such as your name, email address, mailing address, and phone number;
b. Demographic information, such as your age, gender, and occupation;
c. Payment information, such as your credit card number and billing address;
d. Course-related information, such as the courses you enroll in and the quizzes and exams you take;
e. User preferences and feedback, such as your preferred learning style and any suggestions or comments you provide;
f. Technical information, such as your IP address, browser type, operating system, and device type; and
g. Any other personal information you choose to provide us through the Platform or otherwise communicate to us.

2. Use of Personal Information: We may use your personal information for the following purposes:

a. To provide you with access to the Platform and related services;
b. To process your payments for courses and programs;
c. To communicate with you about your account, courses, exams, and other Platform-related matters;
d. To send you marketing communications about our products and services (you may opt-out of receiving these communications at any time);
e. To improve our Platform by analyzing user preferences and feedback;
f. To protect the security and integrity of our Platform and prevent fraud or other misuses; and
g. To comply with applicable laws and respond to legal processes or requests for information issued by government authorities or other third parties.

3. Disclosure of Personal Information: We may disclose your personal information to the following parties:

a. Our service providers who perform certain services on our behalf (such as payment processing or email delivery);
b. Our business partners who offer complementary products or services (with your prior consent);
c. Government authorities or other third parties as required by law or legal process (such as a court order or subpoena); and
d. Other third parties with your prior consent (such as social media platforms).
e. User preferences and feedback, such as your preferred learning style and any suggestions or comments you provide;
f. Technical information, such as your IP address, browser type, operating system, and device type; and
g. Any other personal information you choose to provide us through the Platform or otherwise communicate to us.

4. Security of Personal Information: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, we cannot guarantee the security of any information transmitted over the internet or stored on our servers or those of our service providers or business partners. You acknowledge that there are inherent risks in transmitting information over the internet and that we shall not be liable for any breach of security resulting in the disclosure of your personal information unless it is due to our negligence or willful misconduct.

5. Retention of Personal Information: We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws (such as tax or accounting records). We will then securely delete or anonymize your personal information unless we are required to retain it for longer periods by law or legal process (such as in response to a court order).

6. Your Rights: You have certain rights regarding your personal information, including the right to access, correct, delete, restrict processing, object to processing, and data portability (where technically feasible). You may exercise these rights by contacting us at info@dimtedu.com or +91-7217518242/+91-74175 23973. We will respond to your request within a reasonable timeframe (usually within 30 days) unless we require additional time to fulfill your request or there are legal grounds for refusing your request (such as a legal obligation to retain certain data). If we refuse your request, we will provide you with a written explanation of our reasons for doing so. If you are located in a jurisdiction with more stringent data protection laws than those applicable in DIMT's location (such as the European Union's General Data Protection Regulation), we will take reasonable steps to ensure that any transfers of your personal information outside of that jurisdiction are subject to appropriate safeguards (such as standard contractual clauses approved by the European Commission).